Cancellation and Refund Conditions

GENERAL INFORMATION:

1. You have made a reservation electronically through the website you are using, or
if you have made it, accept the preliminary information form and the distance sales contract presented to you
you almost did.
2. Buyers, Consumer Protection No. 6502 in relation to the sale of the service they have purchased
In accordance with the provisions of the Law on Distance Contracts and the Regulation on Distance Contracts (OFFICIAL Gazette: 27.11.2014 / 29188)
subject to other applicable laws.
IF THE PURCHASED SERVICE FEE IS NOT PAID:
3. If the buyer does not pay the price of the service he purchased or cancels it in the bank records, the Seller's
the service obligation ends.
PURCHASES MADE WITH UNAUTHORIZED USE OF A CREDIT CARD:
4. After the purchase of the service, the credit card on which the buyer paid was used by unauthorized persons
if it is determined that it has been used unfairly and the service fee purchased is paid by the relevant bank or finance
if the Seller is not paid by his organization, the Seller's service obligations are eliminated.
RIGHT OF CANCELLATION:
5. The Buyer; up to 3 (three) days before the date of entry of the purchased service, the Seller
no civil and criminal liability provided that you notify via the following contact information
he/she may use the right to cancel free of charge without undertaking and without giving any reason. This cancellation status
valid for cancellable reservations.
6. The buyer; the entire service fee received from the discounted accommodation prices (reservation /
the amount of the number of days of accommodation) agrees to pay. In this case, the stay cannot be canceled
he accepts that he has received/made a reservation for the service at the prices. These are non-cancellable reservations
it applies to.
CONTACT INFORMATION OF THE SELLER TO BE NOTIFIED OF THE RIGHT OF CANCELLATION:
COMPANY: ANKARADAYI TURIZM OTELCILIK INŞAAT GIDA SAN. tic. A.Sh.
NAME/TITLE: Konur Hotel
ADDRESS: MEŞRUTIYET MAH. IS PLACED SK. NO:7 ÇANKAYA/ANKARA 
EMAIL: info@konurhotel.com.tr
PHONE: (+90 312 424 01 57 ) 
 
DURATION OF THE CANCELLATION RIGHT:
7. The buyer, the service purchased / cancellable reservations, this 3-day period of the reservation
it starts from the date it was performed. Before the expiration of the cancellation right period, with the consent of the buyer
the right of cancellation cannot be used in the service contracts that have been started to perform the service.
8. The costs arising from the use of the cancellation right belong to the Buyer.
EXERCISE OF THE RIGHT OF CANCELLATION:
9. For cancellable reservations, the Buyer has the right to cancel free of charge up to 3 days before the check-in date

he can use it. However, in case of cancellations to be made within 3 days from the booking date, the Buyer cancels
agrees to pay the 1-night accommodation fee to the Seller for the right.
10. For non-cancellable reservations, accommodation is provided at the time the Buyer made the reservation
he declares that he will pay the full fee and will not request cancellation.
payment
11. By making a Bank Transfer or EFT (Electronic Fund Transfer), paying (TL) to our accounts
you can do it.
12. With your credit cards through our site, you can make a single pay for all kinds of credit cards online.
You will need to contact your bank for installment options. The seller; during the sale
he stated that he would not make any installments. Your reservation for your online payments
when you complete, the withdrawal process will be made from your credit card up to the cost of accommodation.